TERMS OF SERVICE

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OVERVIEW

This website is owned and operated by Elisha Edwards Inc. (“ElishaEdwards.com”). These Terms of Service apply to our main website, elishaedwards.com, and to our online course site, courses.elishaedwards.com, including all course login, member and student areas (together, the “site”). Throughout the site and these Terms, the terms “we,” “us,” “our,” “Company” and “ElishaEdwards.com” refer to Elisha Edwards Inc. and, where applicable, its founder Elisha Marissa Edwards. The terms “you,” “your,” “student,” and “client” refer to any individual consumer, horse owner, or professional purchasing access to our digital educational materials or remote consulting services, or otherwise using this site. ElishaEdwards.com offers the site, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and / or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. 

By purchasing any digital product or service from us, including by ticking the Terms of Service agreement checkbox on our ThriveCart checkout page before completing your order, you explicitly agree to be legally bound by these Terms of Service, and you acknowledge that ticking that checkbox constitutes your binding electronic signature and acceptance of this agreement. If you do not agree to these terms, you may not purchase or access our courses or services.

Please read these Terms of Service carefully before accessing or using our website, and before purchasing any online courses, participating in digital webinars, or booking remote nutrition and health consultations. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store and our course site, courses.elishaedwards.com, are hosted on WordPress, and our checkout pages are provided by ThriveCart. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

 

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time, without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools” as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the site is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Elisha Edwards Inc, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

To the maximum extent permitted by applicable law, you agree that the total liability of Elisha Edwards Inc., Elisha Marissa Edwards, and their employees and affiliates for any claims, lawsuits, damages, or losses arising out of your use of our courses, webinars, or consulting sessions, or your participation in any course or consultation, shall be strictly limited to the exact dollar amount paid by you to access that specific course or consultation.

In no event shall we be liable for any indirect, incidental, punitive, or consequential damages, including any illness, injury, or loss of life relating to any animal, or any financial losses relating to your participation in our programs.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless ElishaEdwards.com and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW AND FORUM SELECTION (CROSS-BORDER EXCLUSION)

These Terms of Service, any separate agreements whereby we provide you Services, your purchase, and any legal dispute or claim arising out of your purchase or your participation in our courses, webinars, or consultations shall be governed by, construed, and enforced in accordance with the laws of the Province of Alberta, Canada, without regard to conflict of law principles.

Exclusive Jurisdiction: You explicitly agree that any legal action, lawsuit, mediation, or arbitration must be brought and settled exclusively within the courts located in Calgary, Alberta, Canada.

Waiver of Foreign Venue: By completing your purchase, you hereby explicitly waive any right to assert jurisdiction or venue in any other court, including any local, state, or federal court within the United States of America or any other international jurisdiction.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@elishaedwards.com.

SECTION 21 – REFUND POLICY

The 12-week live online signature program, Healing Horses Your Way, has a 14-day refund policy. You must notify us at support@elishaedwards.com on or before the 14th day from the program start date to receive a refund. Refunds may take 7-14 days to process and be returned to your account.

The 6-week live online program, Your Horse’s Root Cause Reset, has a 3-day refund policy. You must notify us at support@elishaedwards.com on or before the 3rd day from the program start date to receive a refund. Refunds may take 7-14 days to process and be returned to your account.

There are no refunds for workshops or classes after the scheduled date and time. Immediate access is given to all contents in its entirety including trainings, downloads, and recordings thus no refunds are given once released.

Late or missing refunds

If you haven’t received a refund by the 14th day of requesting it, first check your bank account again, then contact your credit card company as it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@elishaedwards.com.

SECTION 22 – DISCLAIMER, SCOPE OF PRACTICE AND VETERINARY MEDICINE EXCLUSION

This site is intended to provide information and Elisha Edwards Inc. reminds readers that each horse health situation is unique. This information is not intended for the readers use to diagnose or treat specific health problems or diseases and should never be considered as a substitute for veterinary advice. We provide information on products that you choose after evaluating specific health needs and in consultation with health professionals of your choosing. Information contained in this website is for information purposes only and does not necessarily address individual circumstances or medical conditions; it may not be right for you or your horse and should not be solely relied upon in making health decisions. It shall be your own responsibility to ensure that any products, services or information available through this website meet the specific requirements of the situation.

Elisha Edwards Inc., owners, employees or affiliates will not be liable or responsible for any loss, damage or health problems caused directly or indirectly by the use or attempted use of any of the information or products on this website. Horse owners should seek the services of a qualified horse health care professional.

All content, courses, materials, video modules, formulas, curriculum, and one-on-one remote consultation recommendations provided are for educational and informational purposes only. They constitute preventative nutritional therapy and holistic lifestyle education and are not a substitute for professional veterinary medicine, diagnosis, or treatment.

Preventative and Complementary Care Only: Our services focus strictly on preventative nutritional therapy, forage recommendations, lifestyle support, and the educational use of vitamins, minerals, herbs, and natural remedies to support baseline animal wellness.

No Veterinary Medicine: Elisha Marissa Edwards is a professional digital educator and holistic consultant; she is not a licensed veterinarian and is not an emergency medical provider.

No Diagnosis or Cures: While our educational curriculum utilizes standard health and anatomical terminology (such as discussing the dietary management of animals prone to ulcers, laminitis, or metabolic conditions), our services do not constitute veterinary medical advice, diagnosis, prescription, or clinical treatment. We offer no clinical cures or medical guarantees.

Mandatory Veterinary Care: You acknowledge that our services are entirely complementary and do not replace professional veterinary care. You must maintain an active relationship with a licensed veterinarian and consult them before altering or disregarding any prescribed medical treatments or making major dietary changes for your animals. Do not alter or disregard any professional veterinary advice or prescribed medical treatments based on information received here. You assume all operational and health risks relating to the implementation of any information gathered here, including any dietary adjustments, herbs, or natural remedies for your animals.

SECTION 23 – INTELLECTUAL PROPERTY AND SINGLE-USER LICENSE

All content on the site, including all videos, text, graphics, curriculum, curriculum architecture, proprietary formulations, proprietary natural remedy protocols, and digital downloads provided in our courses and on elishaedwards.com and courses.elishaedwards.com, are the intellectual property of, and jointly owned by, Elisha Edwards Inc. and Elisha Marissa Edwards, and are protected by Canadian and international copyright laws.

Single-User License: Your purchase grants you a single-user, non-transferable, non-commercial license for your personal educational use only.

Prohibited Activities: Sharing your login credentials (including your courses.elishaedwards.com or ThriveCart login), downloading and redistributing course materials or videos, or copying, reproducing, or reselling any curriculum content is strictly prohibited. Violations will result in immediate termination of account access without a refund, alongside potential legal action for intellectual property infringement.

SECTION 24 – DIGITAL DELIVERY AND BUSINESS CONTINUITY

All services are delivered entirely via digital infrastructure (including WPEngine, WordPress, ThriveCart, video calling, and other digital platforms). A physical disruption or loss of office space at our Canadian administrative headquarters will not affect your cloud-hosted access. In the event of a brief local technical delay, we reserve the right to reschedule digital consulting calls within a reasonable timeframe.